Elias Pelcastre

My experience using UberEATS in Mexico City

UberEATS launched in Mexico City last Wednesday at midday. “You can choose between 500 restaurants, including Tori Tori, Fisher’s, Eno and Tacos Don Manolito,” read the promotional email the hailing giant sent to all its user base in the city. Just recently used it, I cannot say there are hundreds of options available, at least near my location, but I bet people living in a more commercial area may have it better.

Today I was craving for a healthy breakfast, so I decided to give Eats a try and let you know if it’s worth using it in Mexico City, one of the biggest and most chaotic cities on the planet.

Uber left a promotional code on the Eats press release for everyone to get their first meal for free. Believe it or not, 150 Mexican pesos, or 8 dollars, is not enough to eat, especially when most of the places added to Eats are pricey.

Garabatos – a middle-to-upper-class restaurant – offered a nice fruit platter for 118 MXN so I decided to throw in a “curative juice” made of orange, peppermint, and gingerbread. I ended paying 18 MXN. A dollar for breakfast sounds like a good deal to me.

I chose my food and entered the code “acomer” before the checkout. Uber asked me if I wanted to turn on the notification system to keep an eye on my order. The app kept me up to date, and 53 minutes later I had the UberEATS car outside my house tossing – not literally – my order out of the window.

I even got to watch a little fork and spoon moving on the map as my order was being delivered. Later on, after enjoying my meal, I opened the Eats app and was asked about the quality of my food and the service. I also received the conventional “Uber receipt” on my inbox.

At the moment, Uber is throwing in a free delivery, and the service is available “on a daily basis” in Polanco, Condesa, Roma, Juárez, Satélite, Del Valle, Nápoles, Pedregal, Coyoacan, Santa Fe, Las Águilas and Las Lomas.

I do recommend Eats, although as it happens with Uber, don’t expect to get a cheap meal delivered to your home. In that case, head to a “fonda” – a traditional and inexpensive Mexican restaurant– or cook your meal at home.